Spyware Warrior

[Jeff]

Can't seen to get rid of these Spy Wiper pop ups. So I've tried using advise posted by Suzi on 1/5/04, starting with Spybot, then Adaware followed by Hijackthis.

To recap problem, when I open Netscape it generates a program error (i use win2k pro). When I try IE, the 1st window says script error, activex component can't create object wmplayer, then 2nd window says Warning! if your cd drive is open you DESPERATELY NEED to rid your system of spyware popups, then 3rd window starts promotion of Spy Wiper download and the final window says Message from ISP consultant with a strong recommendation to install spyware removal. Only way i could access internet was by loading/running Mozilla.

Following is my hijack log:

Logfile of HijackThis v1.97.7
Scan saved at 9:49:06 PM, on 1/26/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\ZoneLabs\MINILOG.EXE
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\WinZip\WINZIP32.EXE
C:\Program Files\hyjack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hkcu
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.comcast.net/qry/myhome"); (C:\Documents and Settings\Jeff Noble\Application Data\Mozilla\Profiles\default\zofu0tmc.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jeff Noble\Application Data\Mozilla\Profiles\default\zofu0tmc.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - Startup: ProCCS - PMR.lnk = C:\PNTTEMPL\ProMortgageTools\ProCCS\ProCCS.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37928.4814930556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://informativeresearch.webex.com/client/latest/support/ieatgpc.cab
O16 - DPF: {E922EBC9-50D4-4B53-B454-73376453E98D} (LOSActiveX.MainForm) - https://www.xpertonline.net/LosActiveX/LOSActiveX.CAB

Look forward to advice on which items can be deleted. Thanks, Jeff

[wawadave]

hello
i,m not the expert on these .but i see a few things that look supiscuse!
you might want to google on them or wiat for some one else to add to this
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe

i dont reconize these as normal. and i cant rember see them slated for removel in other hijack this postings. so caution is the word but if you copy each one seprately in a google sear (seprate searches) see if any thing comes up!
_________________
RFID tags! SPYWARE
Tired of proprietary Cor-pirationware?
http://www.openoffice.org/
Installing Vista http://tinyurl.com/2l9qyd

[suzi]

These definitely need to be removed:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hkcu
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm

There are 3 netscape settings there, the first one looks ok, but I'm not sure about the other two. Don't do anything yet though.

I think this one is ok:
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
_________________
Former Microsoft MVP 2005-2009, Consumer Security
Please do not PM or Email me for personal support. Post in the Forums instead and we will all learn.

[iceblue]

Thats good work, guys...
These ones have to go.

Please close all windows explorer and browser windows;
and have Hjt fix checked these items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hkcu
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://informativeresearch.webex.com/client/latest/support/ieatgpc.cab

Reboot,
and check out your IE.
Repost if any drama persists,
or for a final lookover.
Have a nice day on the net!
Ice

Your system looks good - maybe add some prevention measures mentioned in these forums.
_________________
Travel safely !

[Jeff]

Thank you all for your help! I suspected the first 4 entries were the culprits but i needed confirmation. 016 should be ok as I recognize that one. Netscape was still a problem, but I just reinstalled 7.1 and all is well. Thanks again and have a nice day! Jeff

[iceblue]

Glad to hear it.

Those entries were indeed causing the browser redirects and the question remains how were these loaded onto your system.
Any ActiveX item removed will be reloaded when needed and that entry noted has been flagged as a bad download in the past.
No problem if that is indeed the case here.

[Jeff]

Thanks for the info. After I cleaned up the entries I loaded both Spywareguard and Spywareblaster. I guess you can never have enough protection these days. Jeff