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Trojan.DNS-Changer cleanup but IP still unavailable

 
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ritarebollo
Newbie


Joined: 02 Mar 2012
Last Visit: 02 Mar 2012
Posts: 1

PostPosted: Fri Mar 02, 2012 12:15 pm    Post subject: Trojan.DNS-Changer cleanup but IP still unavailable Reply with quote

Hello all,

I'm Rita and new to this! I just got an infection of Trojan.DNS-Changer and cleaned it with superantisoyware, spybot and malwarebytes. But, I am still having a problem with my IP adress :

C:\Users\user>ipconfig -all

Windows IP Configuration

Host Name . . . . . . . . . . . . : user-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

C:\Users\user>

I have run DDS as recommended, and here is the DDS log file :

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by user at 12:03:44 on 2012-03-02
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.2.1033.18.3323.2003 [GMT -8:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
C:\Windows\system32\nfsclnt.exe
C:\Program Files\TeamViewer\Version5\TeamViewer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\QNAP\NetBak\NetBak.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Users\user\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Logitech\SetPointP\LBTWiz.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
uURLSearchHooks: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\ie\5.0\pdfforgeToolbarIE.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\ie\5.0\pdfforgeToolbarIE.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: pdfforge Toolbar: {b922d405-6d13-4a2b-ae89-08a030da4402} - c:\program files\pdfforge toolbar\ie\5.0\pdfforgeToolbarIE.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [QNPlus]
uRun: [Google Update] "c:\users\user\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [QNAP_NASNetBak] c:\program files\qnap\netbak\NetBak.exe /min
mRun: [EvtMgr6] c:\program files\logitech\setpointp\SetPoint.exe /launchGaming
mRun: [Bluetooth Connection Assistant] LBTWIZ.EXE -silent
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [<NO NAME>]
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\notifi~1.lnk - c:\users\user\appdata\roaming\microsoft\notification de cadeaux msn\lsnfier.exe
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Trusted Zone: iisic.com
Trusted Zone: iisic.com\syn
Trusted Zone: theboxsolutions.com
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
STS: FencesShlExt Class: {1984dd45-52cf-49cd-ab77-18f378fea264} - c:\program files\stardock\fences\FencesMenu.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\i23l7eq4.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=302398&p=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\common files\spigot\wtxpcom\components\WidgiToolbarFF.dll
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: c:\users\user\appdata\local\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\users\user\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\user\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2012-2-7 36000]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-1-13 172032]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2012-2-7 86224]
R2 AntiVirService;Avira Realtime Protection;c:\program files\avira\antivir desktop\avguard.exe [2012-2-7 110032]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2012-2-6 748440]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2012-2-7 74640]
R2 NfsClnt;Client for NFS;c:\windows\system32\nfsclnt.exe [2009-7-13 52736]
R2 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-9-3 173352]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-8-19 450848]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atipmdag.sys [2010-1-13 5281792]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2010-1-13 149504]
R3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2010-6-11 209920]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-3-2 40776]
R3 NfsRdr;Client for NFS Redirector;c:\windows\system32\drivers\nfsrdr.sys [2009-7-13 201216]
R3 RpcXdr;Server for NFS Open RPC (ONCRPC);c:\windows\system32\drivers\rpcxdr.sys [2009-7-13 86528]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-6-11 189440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-2 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-2 136176]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-15 1343400]
.
=============== File Associations ===============
.
.txt=
.
=============== Created Last 30 ================
.
2012-03-02 19:08:15 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-03-02 19:06:59 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-02 19:06:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-03-02 17:09:35 -------- d-----w- c:\users\user\appdata\roaming\Malwarebytes
2012-03-02 17:09:27 -------- d-----w- c:\programdata\Malwarebytes
2012-03-02 01:44:52 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-03-01 19:19:12 -------- d-----w- c:\users\user\appdata\roaming\SUPERAntiSpyware.com
2012-03-01 19:18:34 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-03-01 19:18:34 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-03-01 01:48:51 -------- d-----w- C:\04e0d39d15a8beda037d50f9c8
2012-02-28 21:46:24 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{93f47f7e-e5de-4af1-97a7-e2932786702f}\offreg.dll
2012-02-28 17:17:38 6552120 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{93f47f7e-e5de-4af1-97a7-e2932786702f}\mpengine.dll
2012-02-27 17:05:09 -------- d-----w- c:\program files\pdfforge Toolbar
2012-02-27 17:05:09 -------- d-----w- c:\program files\common files\Spigot
2012-02-27 17:05:09 -------- d-----w- c:\program files\Application Updater
2012-02-15 17:24:24 478208 ----a-w- c:\windows\system32\timedate.cpl
2012-02-15 17:24:15 690688 ----a-w- c:\windows\system32\msvcrt.dll
2012-02-15 17:24:12 442880 ----a-w- c:\windows\system32\ntshrui.dll
2012-02-15 17:23:56 2340864 ----a-w- c:\windows\system32\win32k.sys
2012-02-07 20:57:56 -------- d-----w- c:\users\user\appdata\roaming\Avira
2012-02-07 20:57:28 74640 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2012-02-07 20:57:28 36000 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2012-02-07 20:57:25 -------- d-----w- c:\programdata\Avira
2012-02-07 20:57:25 -------- d-----w- c:\program files\Avira
.
==================== Find3M ====================
.
2012-03-01 02:05:30 78416 ----a-w- c:\windows\system32\drivers\mountmgr.sys
2012-01-29 13:10:42 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-01-20 00:00:53 16400 ----a-w- c:\windows\system32\drivers\LNonPnP.sys
.
============= FINISH: 12:04:14.28 ===============

And the attach file :

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 6/11/2010 8:44:52 AM
System Uptime: 3/2/2012 11:05:19 AM (1 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | H55M-UD2H
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz | Socket 1156 | 2926/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 195 GiB total, 162.255 GiB free.
D: is FIXED (NTFS) - 270 GiB total, 269.982 GiB free.
E: is CDROM ()
F: is Removable
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: adfs
Device ID: ROOT\LEGACY_ADFS\0000
Manufacturer:
Name: adfs
PNP Device ID: ROOT\LEGACY_ADFS\0000
Service: adfs
.
==== System Restore Points ===================
.
RP172: 2/29/2012 5:49:28 PM - Windows 7 Service Pack 1
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Reader 9.4.1 - Français
AMD DnD V1.0.19
ATI AVIVO Codecs
ATI Catalyst Install Manager
Avira Free Antivirus
Bing Bar
Bing Bar Platform
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 4.0
Canon Solution Menu EX
CanoScan LiDE 210 Scanner Driver
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Convert XLS
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Enable S3 for USB Device
eReg
Fences
FileZilla Client 3.5.0
Google Chrome
Google Talk Plugin
Google Update Helper
HydraVision
IrfanView (remove only)
Logiciel d'archivage WinRAR
Logitech SetPoint 6.15
Malwarebytes Anti-Malware version 1.60.1.1000
Maxthon Browser (remove only)
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Project 2007 Service Pack 3 (SP3)
Microsoft Office Project MUI (English) 2007
Microsoft Office Project Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Visio 2007 Service Pack 3 (SP3)
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office Word MUI (English) 2010
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 10.0.2 (x86 en-US)
Mozilla Thunderbird 10.0.2 (x86 en-US)
MSXML 4.0 SP3 Parser (KB973685)
Notepad++
NoteZilla 7.0
Notification de cadeaux MSN
PDFCreator
pdfforge Toolbar v5.0
QNAP NetBak Replicator
Realtek Ethernet Controller Driver For Windows Vista and Later
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2597170) 32-Bit Edition
Skype Click to Call
Skype™ 5.5
SUPERAntiSpyware
TeamViewer 5
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft Office Project 2007 Help (KB963668)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Visio 2007 Help (KB963666)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
VLC media player 1.0.5
WebEx Recording Editor
.
==== Event Viewer Messages From Past Week ========
.
3/2/2012 11:57:56 AM, Error: NetBT [4321] - The name "USER-PC :0" could not be registered on the interface with IP address 192.168.1.57. The computer with the IP address 192.168.1.197 did not allow the name to be claimed by this computer.
3/2/2012 11:55:34 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
3/2/2012 11:05:58 AM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{CCF4B4EA-6E1C-4781-9EC9-2E96C1039B2B} because another computer on the network has the same name. The server could not start.
3/2/2012 11:05:58 AM, Error: NetBT [4321] - The name "USER-PC :20" could not be registered on the interface with IP address 192.168.1.57. The computer with the IP address 192.168.1.197 did not allow the name to be claimed by this computer.
3/2/2012 11:05:57 AM, Error: Service Control Manager [7000] - The adfs service failed to start due to the following error: The system cannot find the file specified.
3/2/2012 10:59:50 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
3/2/2012 10:21:49 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
3/2/2012 10:15:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
3/2/2012 10:15:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
3/2/2012 10:15:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
3/2/2012 10:15:50 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/2/2012 10:15:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
3/2/2012 10:15:39 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD avipbb avkmgr CSC DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr sptd ssmdrv tdx Wanarpv6 WfpLwf
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The Client for NFS service depends on the Client for NFS Redirector service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:39 AM, Error: Service Control Manager [7001] - The Client for NFS Redirector service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
3/2/2012 10:15:37 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
3/2/2012 10:15:37 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
3/2/2012 10:15:37 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
3/2/2012 10:15:37 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
3/2/2012 10:15:37 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
3/2/2012 10:15:14 AM, Error: sptd [4] - Driver detected an internal error in its data structures for .
3/2/2012 10:07:01 AM, Error: Service Control Manager [7024] - The Superfetch service terminated with service-specific error The operation completed successfully..
2/29/2012 6:13:19 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0816: Windows 7 Service Pack 1 (KB976932).
2/29/2012 5:48:18 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Windows 7 Service Pack 1 (KB976932).
2/29/2012 5:34:46 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{50C88024-7AB4-43E7-9F9C-40EAA93A02FB} because another computer on the network has the same name. The server could not start.
2/29/2012 5:34:46 PM, Error: NetBT [4321] - The name "USER-PC :20" could not be registered on the interface with IP address 192.168.1.196. The computer with the IP address 192.168.1.197 did not allow the name to be claimed by this computer.
2/29/2012 5:34:45 PM, Error: NetBT [4321] - The name "USER-PC :0" could not be registered on the interface with IP address 192.168.1.196. The computer with the IP address 192.168.1.197 did not allow the name to be claimed by this computer.
.
==== End Of File ===========================


And I have also done a HighJackthis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:56:24 AM, on 3/2/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\QNAP\NetBak\NetBak.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Users\user\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Logitech\SetPointP\LBTWiz.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\System32\notepad.exe
C:\Users\user\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\IE\5.0\pdfforgeToolbarIE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\IE\5.0\pdfforgeToolbarIE.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\IE\5.0\pdfforgeToolbarIE.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QNAP_NASNetBak] C:\Program Files\QNAP\NetBak\NetBak.exe /min
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKLM\..\Run: [Bluetooth Connection Assistant] LBTWIZ.EXE -silent
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [Google Update] "C:\Users\user\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Notification de cadeaux MSN.lnk = C:\Users\user\AppData\Roaming\Microsoft\Notification de cadeaux MSN\lsnfier.exe
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://syn.iisic.com
O15 - Trusted Zone: *.iisic.com
O15 - Trusted Zone: *.theboxsolutions.com
O15 - Trusted IP range: 61.221.126.66
O15 - Trusted IP range: 211.20.138.42
O15 - Trusted IP range: 211.20.138.43
O15 - Trusted IP range: 211.22.155.187
O15 - Trusted IP range: 211.22.128.218
O15 - Trusted IP range: 211.22.128.219
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

--
End of file - 8681 bytes



Any ideas? Thanks for helping me!!!

Rita
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melboy
SWW Masters Graduate


Joined: 12 Apr 2009
Last Visit: 27 Jun 2014
Posts: 181

PostPosted: Sun Mar 04, 2012 1:32 am    Post subject: Reply with quote

Hi and welcome to the SWW forums. Smile

I'm melboy and I am going to try to help you with your problem. Please take note of the following:

  1. I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  2. The fixes are specific to your problem and should only be used for this issue on this machine.
  3. If you don't know or understand something, please don't hesitate to ask.
  4. Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc...)
  5. Please DO NOT run any other tools or scans whilst I am helping you.
  6. It is important that you reply to this thread. Do not start a new topic.
  7. DO NOT attach logs unless requested to. Please copy/paste all requested logs into your replies.
  8. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  9. Absence of symptoms does not mean that everything is clear.


IMPORTANT: Please take time to read this topic where the Forum Guidelines for receiving help at this forum are explained.

NOTE: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

No Reply Within 3 Days Will Result In Your Topic Being Closed!! If you need more time, please inform me.


====================================================


MiniToolbox

Please download MiniToolbox by farbar from here & save it to your desktop.

  • Right click minitoolbox.exe and choose Run as Administrator
  • Check the following options:

      List IP configuration
      List Winsock entries
      List Devices > Only problems

  • Click the Go button
  • When the tool finishes, notepad will open.
  • The notepad file will also be on your desktop entitled results.txt
  • Please post the contents of that notepad report

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Cypher
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Joined: 05 Jul 2009
Last Visit: 24 Oct 2014
Posts: 4682
Location: Land Of The Leprechauns

PostPosted: Wed Mar 07, 2012 1:47 am    Post subject: Reply with quote

Quote:
Due to a lack of response this topic is now closed.

If you still need help you must open a new thread in the Help with spyware removal forum, post a new set of DDS logs, and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Spyware Warrior Donations

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