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Windows update problems

 
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larrya
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Joined: 26 Jul 2007
Last Visit: 23 Jun 2009
Posts: 6

PostPosted: Wed Apr 16, 2008 9:52 am    Post subject: Windows update problems Reply with quote

On my wife's computer I have been having problems getting Windows update to download and install Office and Windows.net 2.0 and 3.0 service packs. After I downloaded the bat file from http://wiki.castlecops.com/Windows_Update_Fix
and killing ctfmon.exe from the task list I was able to get the office updates to install but the Windows.net updates still fail with error code 0x0641 ( if my failing memory serves me correctly). Anyway I am runnning out of ideas other than reinstall windows XP PRO on her machine and am looking for a little help.

Thanks
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roger_m
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Joined: 24 Feb 2006
Last Visit: 16 Nov 2014
Posts: 605
Location: Blackwater, Australia

PostPosted: Wed Apr 16, 2008 12:36 pm    Post subject: Reply with quote

Hi larrya, can you post the full error code and I will try and help you.

You shouldn't have to reinstall.
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larrya
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Joined: 26 Jul 2007
Last Visit: 23 Jun 2009
Posts: 6

PostPosted: Wed Apr 16, 2008 6:30 pm    Post subject: Reply with quote

roger_m wrote:
Hi larrya, can you post the full error code and I will try and help you.

You shouldn't have to reinstall.


Here are the error messages I get. from the Windows review your update history


Error Code: 0x641
Try to install the update again, or request help from one of the following resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:


Microsoft Online Assisted Support (no-cost for issues related to getting updates)


From the event viewer event ID 1015 MSIinstaller

Failed to connect to server. Error: 0x800706BA

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Funny from the next line down in event viewer event ID 11707

Product: Microsoft .NET Framework 2.0 SP1 -- Installation completed successfully.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

hope this helps
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