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Author Message
EpitomeOfNY
Newbie


Joined: 25 Jan 2012
Last Visit: 27 Jan 2012
Posts: 2

PostPosted: Fri Jan 27, 2012 11:10 pm    Post subject: Please help Reply with quote

My internet has been choppy, slowed down and stops randomly and the browser (firefox) turns into a black screen and the notification (not responding) shows up. Any and all help would be greatly appreciated.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170 BrowserJavaVersion: 1.6.0_27
Run by Asad at 2:06:00 on 2012-01-28
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3030.1661 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ooVoo] C\ooVoo.exe /minimized
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [<NO NAME>]
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\asad\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\asad\appdata\roaming\micros~1\windows\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{570FD65F-BAE9-45D2-A164-F062AAAEE0C1} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{6AF64351-E7F5-4691-AA81-00746A143E53} : DhcpNameServer = 8.8.8.8
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\asad\appdata\roaming\mozilla\firefox\profiles\q9e9zxbs.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.0.61118.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-4 297168]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f6ef8056\AEstSrv.exe [2009-6-27 81920]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-1-26 1153368]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-5-27 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-6-26 135936]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-6-27 112128]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-6-27 212992]
R3 OA008Ufd;Creative Camera OA008 Upper Filter Driver;c:\windows\system32\drivers\OA008Ufd.sys [2009-3-6 133632]
R3 OA008Vid;Creative Camera OA008 Function Driver;c:\windows\system32\drivers\OA008Vid.sys [2009-5-6 274048]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2011-12-11 13440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-12-11 121192]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-01-26 06:24:45 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-01-26 06:24:45 -------- d-----w- c:\program files\Spybot - Search & Destroy
2012-01-26 05:24:50 -------- d--h--w- C:\$AVG
2012-01-26 05:12:11 388096 ----a-r- c:\users\asad\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-01-26 05:12:09 -------- d-----w- c:\program files\Trend Micro
2012-01-26 03:33:04 9728 ----a-w- c:\windows\system32\lsass.exe
2012-01-26 03:33:04 72704 ----a-w- c:\windows\system32\secur32.dll
2012-01-26 03:33:04 440192 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-01-26 03:33:04 377344 ----a-w- c:\windows\system32\winhttp.dll
2012-01-26 03:33:04 278528 ----a-w- c:\windows\system32\schannel.dll
2012-01-26 03:33:04 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2012-01-25 05:38:10 650752 ----a-w- c:\windows\system32\xvidcore.dll
2012-01-25 05:38:10 240640 ----a-w- c:\windows\system32\xvidvfw.dll
2012-01-25 05:38:10 152064 ----a-w- c:\windows\system32\xvid.ax
2012-01-25 05:38:08 -------- d-----w- c:\program files\Xvid
2012-01-25 05:30:44 -------- d-----w- c:\program files\uTorrent
2012-01-25 05:24:59 -------- d-----w- c:\users\asad\appdata\roaming\uTorrent
2012-01-11 18:15:20 23552 ----a-w- c:\windows\system32\mciseq.dll
2012-01-11 18:15:20 189952 ----a-w- c:\windows\system32\winmm.dll
2012-01-11 18:15:19 1205064 ----a-w- c:\windows\system32\ntdll.dll
2012-01-11 18:15:18 66560 ----a-w- c:\windows\system32\packager.dll
2012-01-11 18:15:17 376320 ----a-w- c:\windows\system32\winsrv.dll
2012-01-11 18:15:16 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2012-01-11 18:15:15 1314816 ----a-w- c:\windows\system32\quartz.dll
2012-01-11 18:15:14 497152 ----a-w- c:\windows\system32\qdvd.dll
.
==================== Find3M ====================
.
2012-01-26 10:21:13 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-25 05:26:04 13440 ----a-w- c:\windows\system32\drivers\pneteth.sys
2011-11-23 13:37:27 2043904 ----a-w- c:\windows\system32\win32k.sys
2011-11-08 14:42:19 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-03 06:22:04 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-03 06:17:38 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-03 06:17:23 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-03 06:17:08 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-11-03 06:17:08 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-11-03 05:22:43 385024 ----a-w- c:\windows\system32\html.iec
2011-11-03 04:45:39 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-11-03 04:43:59 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 2:06:22.05 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 6/26/2009 7:03:33 PM
System Uptime: 1/27/2012 10:16:13 PM (4 hours ago)
.
Motherboard: Dell Inc. | | 0D176M
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz | U2E1 | 2000/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 179.902 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9.163 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP122: 1/26/2012 3:00:11 AM - Windows Update
.
==== Installed Programs ======================
.
µTorrent
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9
Adobe Shockwave Player 11.6
Advanced Audio FX Engine
AIM 7
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
AVG 2011
Bonjour
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Dell Dock
Dell Edoc Viewer
Dell Touchpad
Dell Webcam Central
Dell Wireless WLAN Card Utility
Download Updater (AOL LLC)
Epson Event Manager
EPSON NX420 Series Printer Uninstall
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.2
FrostWire 4.21.3
FrostWire 5.0.8
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Integrated Webcam Driver (1.04.01.0601)
Intel(R) Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java(TM) 6 Update 27
Junk Mail filter update
Live! Cam Avatar Creator
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 7.0.1 (x86 en-US)
MSVCRT
ooVoo
PdaNet for Android 3.02
PowerDVD
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Skype Toolbars
Skype™ 5.0
Spybot - Search & Destroy
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Xvid Video Codec
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
1/28/2012 1:55:38 AM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Tablet PC Input Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The ReadyBoost service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Portable Device Enumerator Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/26/2012 5:28:28 AM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/26/2012 12:54:09 AM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
1/26/2012 12:52:47 AM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
1/26/2012 12:38:51 AM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Asad\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
1/26/2012 10:21:53 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
1/25/2012 11:56:42 PM, Error: EventLog [6008] - The previous system shutdown at 11:54:34 PM on 1/25/2012 was unexpected.
1/23/2012 9:52:05 PM, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
1/23/2012 2:56:50 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error 2150760449 (0x80320001).
1/23/2012 2:56:49 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Base Filtering Engine service, but this action failed with the following error: An instance of the service is already running.
1/23/2012 2:54:49 PM, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/23/2012 2:54:49 PM, Error: Service Control Manager [7031] - The Diagnostic Policy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/23/2012 2:54:49 PM, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/22/2012 6:57:41 PM, Error: EventLog [6008] - The previous system shutdown at 6:57:27 PM on 1/21/2012 was unexpected.
.
==== End Of File ===========================
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Cypher
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Last Visit: 22 Dec 2014
Posts: 4771
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PostPosted: Sat Jan 28, 2012 8:47 am    Post subject: Reply with quote

Hi and welcome to Spyware Warrior Forum.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Remember, absence of symptoms does not mean the infection is all gone.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process.
  • Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!
Note: If you haven't done so already, please read this topic Things to know before you post where the conditions for receiving help here are explained.
Quote:
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start



Remove P2P Programs
  • I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.
    Quote:
    µTorrent
    FrostWire 4.21.3
    FrostWire 5.0.8

  • Please read the Use of P2P (Person to Person) file sharing programmes where we explain why it's not a good idea to have them.

  • Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

  • Click on Start > All programs > Accessories > Run.
  • In the open text entry box please copy/paste appwiz.cpl Then click enter.
  • Press the "Remove" or "Change/Remove"...button to uninstall the programs listed above (in red) and any other P2P you have installed NOW.
  • Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

While you are in Add/remove programs uninstall the following also.
Quote:
Ask Toolbar
Adobe Reader 9
Java(TM) 6 Update 27

Next.

  • Please download MGA Diagnostic Tool and save it to your Desktop.
  • Right click on MGADiag.exe and select Run As Administrator to run it.
  • Click Continue.
  • The program will run. It takes a while to finish the diagnosis, please be patient.
  • Once done, click on Copy.
  • Open Notepad and paste the contents in the window.
  • Save this file and copy/paste it in your next reply.

Next.

Run CKScanner
  • Please download CKScanner from Here
  • Important: - Save it to your desktop.
  • Right-click CKScanner.exeand select " Run as administrator " to run it.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify the file saved.
  • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.


Logs/Information to Post in your Next Reply
  • MGADiag log.
  • CKFiles.txt.

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Cypher
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Location: Land Of The Leprechauns

PostPosted: Tue Jan 31, 2012 8:07 am    Post subject: Reply with quote

Quote:
Due to a lack of response this topic is now closed.

If you still need help you must open a new thread in the Help with spyware removal forum, post a new set of DDS logs, and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Spyware Warrior Donations

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