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speakers

 
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ccampbell
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Joined: 03 Jan 2008
Last Visit: 10 Jan 2008
Posts: 5

PostPosted: Thu Jan 03, 2008 11:05 pm    Post subject: speakers Reply with quote

My computer speakers are not working at all. A few weeks ago my computer started freezing and I used macafee virtual tech. and it helped but did not solve problem. My computer seemed to be running slower and it would occasionaly freeze. I was told by someone to remove google and yahoo tool bars and so I did ant that may have solved the freezing problem but not sure. Then last week the speakers completely went out. What do I do now about the speaker problem. I have dell xp. thanks, charley
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MysteryFCM
Malware Expert


Joined: 28 Aug 2004
Last Visit: 21 Mar 2014
Posts: 849
Location: Tyne & Wear, UK

PostPosted: Fri Jan 04, 2008 2:09 am    Post subject: Reply with quote

As far as the speakers are concerned, before doing anything, if you have them try;

1. A different set of speakers or;
2. A pair of headphones

If you still do not get any sound, try uninstalling then re-installing your sound card drivers (make sure you have the sound card drivers before doing anything - these will be located on your Dell recovery CD)

If you need advice on how to uninstall and re-install the sound card drivers, please let us know.

As far as the slow computer is concerned, please see;

http://spywarewarrior.com/viewtopic.php?t=25477
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Steven Burn
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it-mate.co.uk / hosts-file.net
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ccampbell
Newbie


Joined: 03 Jan 2008
Last Visit: 10 Jan 2008
Posts: 5

PostPosted: Fri Jan 04, 2008 7:51 pm    Post subject: speakers Reply with quote

I folowed your advice and found that when I used headphones the speakers still did not work. Also I found the driver or cd called sound blaster and started to uninstall to reinstall the sound card, however after 99% uninstall/repair/reinstall it called for disc 1. The title of the pop up was "set up needs the next disk, please insert disk 1 that contains the file Setup.ini." This confused me because there was only one disk with Sound Blaster on it. What do you suggest I do now. I did select repair instead of uninstall....did that have something to do with it? Thank you for your advise! charley
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MysteryFCM
Malware Expert


Joined: 28 Aug 2004
Last Visit: 21 Mar 2014
Posts: 849
Location: Tyne & Wear, UK

PostPosted: Sat Jan 05, 2008 10:38 am    Post subject: Reply with quote

Please identify the soundcard you are using (there are several hundred models for SoundBlaster);

http://archives.mysteryfcm.co.uk/?f=System/Diagnostics/Aida32

Once the soundcard has been identified, we can help you download the latest drivers from the manufacterer.
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Steven Burn
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it-mate.co.uk / hosts-file.net
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ccampbell
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Joined: 03 Jan 2008
Last Visit: 10 Jan 2008
Posts: 5

PostPosted: Sat Jan 05, 2008 7:06 pm    Post subject: speakers - sound card Reply with quote

If you mean the title of the cd it is "Sound Blaster Audigy 2 ZS", also some other identifying marks on the cd are: P/N #P7678 A01-00, SB 0358, Win 2K/XP, Build Version: 5.12.04.0445. copy write 2004 Creative Technology.
Thanks, Charley
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MysteryFCM
Malware Expert


Joined: 28 Aug 2004
Last Visit: 21 Mar 2014
Posts: 849
Location: Tyne & Wear, UK

PostPosted: Sun Jan 06, 2008 9:16 am    Post subject: Reply with quote

The driver download for this model can be found at;

http://uk.europe.creative.com/support/downloads/download2.asp?MainCategory=1&Product=4915&dlcentric=9497&Product_Name=Audigy+2+ZS&filetype=1&OSName=Windows+XP

For additional applications and such, please see;

http://uk.europe.creative.com/support/downloads/download.asp?MainCategory=1&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP&region=3&Product_Name=Audigy+2+ZS&Product_ID=4915&modelnumber=&driverlang=1033&OS=10&select=0&x=26&y=11
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Steven Burn
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it-mate.co.uk / hosts-file.net
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ccampbell
Newbie


Joined: 03 Jan 2008
Last Visit: 10 Jan 2008
Posts: 5

PostPosted: Mon Jan 07, 2008 6:41 pm    Post subject: speakers Reply with quote

At the given web site was a download. I tried to run it ... but after all was done ..........no sounds from speakers. At the beginning of download a pop up box asked if I wanted to run or save this file. Does it matter? Do I remove the program Sound Blaster first through the Add/Remove button in control panel? Today I may try to save the download to see if that makes a diffference. Thanks, charley
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MysteryFCM
Malware Expert


Joined: 28 Aug 2004
Last Visit: 21 Mar 2014
Posts: 849
Location: Tyne & Wear, UK

PostPosted: Tue Jan 08, 2008 3:41 am    Post subject: Reply with quote

1. Download (Save) the file to your computer
2. Remove the current SoundBlaster installation using Add/Remove Programs
3. Install the newly downloaded file
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Steven Burn
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it-mate.co.uk / hosts-file.net
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ccampbell
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Joined: 03 Jan 2008
Last Visit: 10 Jan 2008
Posts: 5

PostPosted: Tue Jan 08, 2008 7:44 pm    Post subject: speakers Reply with quote

Steven, I have tried all you have told me the best I can and to no avail..................no soud comes out of the speakers. What should I do next? charley
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MysteryFCM
Malware Expert


Joined: 28 Aug 2004
Last Visit: 21 Mar 2014
Posts: 849
Location: Tyne & Wear, UK

PostPosted: Tue Jan 08, 2008 7:56 pm    Post subject: Reply with quote

If re-installing the drivers did not work, my next step would be to try a different sound card ....
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Steven Burn
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it-mate.co.uk / hosts-file.net
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