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PLEASE DO NOT DOUBLE POST!!! OR BUMP!!!!!

 
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suzi
Site Admin


Joined: 27 Jul 2003
Last Visit: 31 Jul 2014
Posts: 10321
Location: sunny California

PostPosted: Wed Apr 28, 2004 7:49 am    Post subject: PLEASE DO NOT DOUBLE POST!!! OR BUMP!!!!! Reply with quote

Please remember that the helpers here are volunteers, donating their time and expertise. We will try our best to help you quickly, but please be patient.

Please do not re-post! If your post has not gotten a reply after 72 hours, post in the 72 Hour Bump forum.

Also, do not do any steps unless instructed by your analyst. While in some cases you may be helping, its easier for all involved if you do things as we instruct them. In some case these malwares need specific, ordered removal methods.

Thank you!
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Former Microsoft MVP 2005-2009, Consumer Security
Please do not PM or Email me for personal support. Post in the Forums instead and we will all learn. Smile
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Nick
Site Admin


Joined: 27 Feb 2004
Last Visit: 15 Jul 2014
Posts: 3913
Location: California

PostPosted: Fri Oct 26, 2007 9:33 pm    Post subject: Reply with quote

Updated
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Gary R
Moderator


Joined: 03 May 2005
Last Visit: 29 Jul 2014
Posts: 9979
Location: Yorkshire

PostPosted: Sun Feb 17, 2008 12:40 am    Post subject: Reply with quote

Multi-Posting and why you shouldn't do it.

Although we understand you wish your problems to be addressed as soon as possible, there are reasons why multi-posting causes problems.

  • By Multi Posting you may be utilising the time of two (or more) trained helpers.

    Helpers take a long time to train. They need a great deal of expertise and knowledge to be able to safely remove Malware from your computer and because of this are in short supply. We wish to use them to help the maximum number of people, and if they are researching the log of someone who is already being helped, then their time and effort is going to waste.

    Understandably this causes a certain amount of bad feeling.

    • From the helper who has needlessly spent time researching your log and compiling and posting instructions.
    • From others who have to wait longer for their problems to be addressed.


  • Advice from two seperate helpers can cause problems.

    Different helpers may use different methods to combat your infection. Whilst each in isolation is safe, that may not be so if you follow the advice of both together. Some of the tools we use are very powerful and have to be used in a specific way and in some cases do not combine well with others. By using advice from two different sources it is possible that tools may be used that do not combine well and you may severely damage your computer, even rendering it inoperable in some circumstances.


Because of this, we reserve the right to close any thread where we believe muti-posting has occurred.
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