Spyware Warrior

Grey land · Posted: Tue Jan 23, 2007 6:09 am Post subject: Problems with shutting down

Recently, my laptop is unable to shut down. This problems still persists. Now I make it hibernate rather than shutting down properly. I don't know what the matter is... Rolling Eyes

Can someone please help me address this problem? Confused

roger_m · Posted: Tue Jan 23, 2007 6:25 am Post subject:

Can you give some more inofrmation - does ypur computer start to shutdwon, or does nothing happen? Do you get any messages about non responding applications?

Grey land · Posted: Tue Jan 23, 2007 11:29 am Post subject:

My Window is XP

When I click on the "Turn Off Computer" option, nothing happens. No error message appears Confused

It stays the same. It only hibernates when I press on the Power button.

roger_m · Posted: Tue Jan 23, 2007 5:57 pm Post subject:

Try this:

Go to the Start menu, select Run and then enter:
sfc /scannow

then press enter

this will scan for any corrupted or missing system files and replce them with the original versions

if after restarting windows and trying to shut down again you still can't shut down then if you have an original windows cd then you can do a repair install of windows. If you have purchased a brand name PC however you more than likely only have a restore/recovery cd and you're out of luck...

Anyway visit this link http://www.michaelstevenstech.com/XPrepairinstall.htm for instructions for doing a repiar install

One more thing to try:

Make sure you have all the latest windows updates installed from http://windowsupdate.microsoft.com

If you still have problems post here again and I'll see what I can do to help

Grey land · Posted: Wed Jan 24, 2007 7:17 am Post subject:

I tried scan for corrupted files, but no hope.

My XP was already installed on the computer when I bought it.
I always have the latest updates from Microsoft.

The thing is:

-- None of the options works when I try it from START menu (shut down, restart, Log Off...), none works.

-- But when I tried Art + Ctrl + Del and click "Log off" from the option box, it worked. After the profile is logged off, I can click "shut down" from the screen

roger_m · Posted: Wed Jan 24, 2007 7:31 pm Post subject:

One more thing to try is doing a reinstall of service pack 2.

You can download if here http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

I presume you're using sp2 as you said you have all the updates installed.

I did a reinstall of SP2 several days ago to fix some issues I was having.